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Franklin Thermoycler
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M1 Sample Preparation Cartridges
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Product Updates
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Product Sheets (Food and Water Quality)
Product Sheets (Sample Prep)
Product Sheets (Vector-Surveillance)
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Bulk Vials
M1 Sample Prep Cartridge
RPC Kit
SARS-CoV-2 Assays (All Form Factors)
Other Components
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Help Desk
FAQs
FAQs
Franklin Thermoycler
Software
M1 Sample Preparation Cartridges
Assays
Other
Training Videos
How-To Videos
Product Updates
Product Document Library
Product Sheets (Bulk Vials)
Product Sheets (Food and Water Quality)
Product Sheets (Sample Prep)
Product Sheets (Vector-Surveillance)
User Manuals
Other
Safety Data Sheets
Bulk Vials
M1 Sample Prep Cartridge
RPC Kit
SARS-CoV-2 Assays (All Form Factors)
Other Components
FAQs
Franklin Thermoycler
How do I ship my Franklin Thermocycler back for repair?
What is the Franklin Thermocycler's warranty?
Can a Franklin Thermocycler get through airport security?
Can I run a melt curve on the Franklin Thermocycler?
How do I maintain and decontaminate my Franklin Thermocylcer?
How often does the Franklin Thermocycler need to be charged?
Will the Franklin Thermocycler accept standard PCR tubes?
What fluorophores do you recommend for use with the Franklin?
I have a question about my two3 but I cannot find any information about this product on the website. What should I do?
Bluetooth Connectivity: Reattach and Recover Guide
How do I connect my Franklin Thermocycler and Biomeme Go app using the USB cable?
BLE Connection Issues
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Software
I've forgotten my password; how do I reset it?
How do I delete a run in the Biomeme Go mobile app?
Where can I report a bug, problem, or error?
I am getting a "Compatibility Error", what does this mean and how can I resolve it?
How do I update the Biomeme Go mobile app?
Do you have an API?
Where can I view incomplete runs in the Biomeme Go mobile app?
How do I delete a protocol on Biomeme Go mobile app?
Logging in and out of the Biomeme Go mobile app
How do I create a new folder in the Biomeme App or Cloud?
How do I view specific thermocycler device information (e.g. MAC address)?
How do I create a new PCR protocol?
How does the Biomeme system work?
What protections are in place for my PCR results?
How to Transfer Multiple Run Result Files to a Computer (Windows)
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M1 Sample Preparation Cartridges
How is your M1 Sample Prep "lab-free"?
What are the volumes of the various buffers and washes in the M1 Sample Prep Cartridges?
How do you recommend safely dispose of the M1 Sample Prep cartridges and reagents?
Assays
What is the shelf-life of Biomeme master mixes?
Other
What is Biomeme's Return Policy?
Does Biomeme provide Certificate of Analysis (COAs) ?
How do you use PCR to identify targets in your DNA?
Can the system be used to detect Environmental DNA (eDNA)?
What is "real-time" PCR?
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