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Where can I view incomplete runs in the Biomeme Go mobile app?
- Open the Biomeme Go mobile app on your smartphone
- Enter your email address and password and tap the Login button
- If you are part of multiple teams (Enterprise Plan only), select which team to log in under (you can toggle between teams once logged in)
- From the home screen, tap Incomplete Runs to view a list of all incomplete runs
For full information on recovering run data, please see our Reattach and Recover Guide.
Franklin Thermocyclers can only store one run's worth of data. If you have started a new run before recovering an incomplete run, your data may be lost. Always recovery data immediately to prevent data loss.