--- title: How to Transfer Multiple Run Result Files to a Computer (Windows) description:     8. Double click on "data".    9. Double click on "com.biomeme.dxapp”.  *This may differ slightly depending on what app you are using. Please contact support if you need assistance.   10. Do --- [Skip to content](https://help.biomeme.com/how-to-transfer-multiple-run-result-files-to-a-computer-windows#main-content) English Show submenu for translations [Click Here to Submit a Support Ticket](https://help.biomeme.com/kb-tickets/new?hsLang=en) [![Biomeme-Logo_Color](https://help.biomeme.com/hubfs/Biomeme-Logo_Color.svg)](https://biomeme.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Click Here to Submit a Support Ticket](https://help.biomeme.com/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Desk](https://help.biomeme.com/?hsLang=en) 2. [FAQs](https://help.biomeme.com/faqs?hsLang=en) 3. [Software](https://help.biomeme.com/faqs?hsLang=en#software) # How to Transfer Multiple Run Result Files to a Computer (Windows) | 1. Connect the Android smartphone and computer using the **USB A to Micro USB cable** or **USB A to USB C cable.**  | | | --- | --- | | 2. A pop up may appear on the Android smartphone, select "Allow", if it does.  | | |   3. Open a file window and navigate to "This PC".    | ![](https://help.biomeme.com/hs-fs/hubfs/image-png-1.png?width=340&height=258&name=image-png-1.png) | | 4. Ensure that the Android smartphone is listed in the "Devices and drives" section. If you do not see the Android smartphone listed, navigate to “Connected Devices” in Settings and ensure it is set up for File Transfer.  | ![](https://help.biomeme.com/hs-fs/hubfs/image-png-2.png?width=340&height=258&name=image-png-2.png) | | 5. Double click on the Android smartphone shortcut.  | ![](https://help.biomeme.com/hs-fs/hubfs/image-png-3.png?width=340&height=258&name=image-png-3.png) | | 6. Double click on "Internal storage".  | ![](https://help.biomeme.com/hs-fs/hubfs/image-png-4.png?width=340&height=258&name=image-png-4.png) | | 7. Double click on "Android".  | ![](https://help.biomeme.com/hs-fs/hubfs/image-png-Mar-28-2024-02-36-26-4182-PM.png?width=340&height=258&name=image-png-Mar-28-2024-02-36-26-4182-PM.png) | | 8. Double click on "data".  | ![](https://help.biomeme.com/hs-fs/hubfs/image-png-Mar-28-2024-02-36-34-9433-PM.png?width=340&height=258&name=image-png-Mar-28-2024-02-36-34-9433-PM.png) | |   9. Double click on "com.biomeme.dxapp”.  \*This may differ slightly depending on what app you are using. Please contact support if you need assistance. | ![](https://help.biomeme.com/hs-fs/hubfs/image-png-Mar-28-2024-02-36-43-4703-PM.png?width=340&height=258&name=image-png-Mar-28-2024-02-36-43-4703-PM.png) | |   10. Double click on "files".    | ![](https://help.biomeme.com/hs-fs/hubfs/image-png-Mar-28-2024-02-36-50-2659-PM.png?width=340&height=258&name=image-png-Mar-28-2024-02-36-50-2659-PM.png) | | 11. Here you will find run data files for all runs performed on the phone/app.  | ![](https://help.biomeme.com/hs-fs/hubfs/image-png-Mar-28-2024-02-36-59-7171-PM.png?width=340&height=258&name=image-png-Mar-28-2024-02-36-59-7171-PM.png) | | 12. Move the files to the PC by dragging and dropping, or by copying and pasting. | | - [FAQs](https://help.biomeme.com/faqs?hsLang=en#main-content) - [Franklin Thermoycler](https://help.biomeme.com//faqs?hsLang=en#franklin-thermoycler) - [Software](https://help.biomeme.com//faqs?hsLang=en#software) - [M1 Sample Preparation Cartridges](https://help.biomeme.com//faqs?hsLang=en#m1-sample-preparation-cartridges) - [Assays](https://help.biomeme.com//faqs?hsLang=en#assays) - [Other](https://help.biomeme.com//faqs?hsLang=en#other) - [Training Videos](https://help.biomeme.com/training-videos?hsLang=en#main-content) - [How-To Videos](https://help.biomeme.com//training-videos?hsLang=en#how-to-videos) - [Product Updates](https://help.biomeme.com//product-updates?hsLang=en) - [Product Document Library](https://help.biomeme.com/product-document-library?hsLang=en#main-content) - [Product Sheets (Bulk Vials)](https://help.biomeme.com//product-document-library?hsLang=en#product-sheets-bulk-vials) - [Product Sheets (Food and Water Quality)](https://help.biomeme.com//product-document-library?hsLang=en#product-sheets-food-and-water-quality) - [Product Sheets (Sample Prep)](https://help.biomeme.com//product-document-library?hsLang=en#product-sheets-sample-prep) - [Product Sheets (Vector-Surveillance)](https://help.biomeme.com//product-document-library?hsLang=en#product-sheets-vector-surveillance) - [User Manuals](https://help.biomeme.com//product-document-library?hsLang=en#user-manuals) - [Other](https://help.biomeme.com//product-document-library?hsLang=en#other) - [Safety Data Sheets](https://help.biomeme.com/safety-data-sheets?hsLang=en#main-content) - [Bulk Vials](https://help.biomeme.com//safety-data-sheets?hsLang=en#bulk-vials) - [M1 Sample Prep Cartridge](https://help.biomeme.com//safety-data-sheets?hsLang=en#m1-sample-prep-cartridge) [mailto:support@biomeme.com](mailto:support@biomeme.com) Copyright © 2026, Biomeme, Inc.