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How do I view specific thermocycler device information (e.g. MAC address)?

Via the Biomeme Go mobile app:

  1. Open the Biomeme Go mobile app on your smartphone
  2. Enter your email address and password and tap the Login button
  3. If you are part of multiple teams (Enterprise Plan only), select which team to log in under (you can toggle between teams once logged in)
  4. Tap the gear icon in the top right corner to open the Settings menu
  5. Select the Settings sub-menu item
  6. Turn on your Franklin Thermocycler
  7. Press the Bluetooth Button
  8. On the Biomeme Go mobile app, within the settings options, press the Bluetooth icon in the top right corner
  9. If a thermocycler MAC address doesn't pop up in the list, press Scan at the bottom
  10. Select the Franklin and a blue check mark will appear next to it
  11. Press Confirm
  12. You can now see the Thermocycler serial number, MAC address, Bluetooth name, and the battery percentage.


Via the label on the bottom of the Franklin Thermocycler:

  1.  Gentle flip over your Franklin so that you can see the sticker that is on the bottom of the Franklin
  2. Here you will be able to see the Thermocycler information, including but not limited to: Model, serial number, MAC address, etc.

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