Submit a ticket My Tickets
Login  Sign up

How do I connect my Franklin thermocycler and Biomeme Go app using the USB cable?

Connecting Franklin and the Biomeme Go App Via USB Cable

You can connect the Franklin Thermocyler to the Biomeme Go app using the USB cable included in your pelican case. To ensure successful connection, please do the following:

  1. Hold the Power button on the thermocycler to turn-on the device
  2. Open the Biomeme Go app on the smartphone (and login if necessary)
  3. Insert the USB 2.0 A Type Male end of the cable into the thermocycler
  4. Insert the USB 2.0 A Type Female end of the cable into the smartphone

The LED lights on the front of the Franklin will blink white if the connection has been successfully established.


The connection will only be established if the Biomeme Go app is already open prior to inserting the cable.


The connection is directional; if it is not working, try switching which end you have plugged into the phone and thermocycler respectively.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.