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Franklin Thermoycler
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M1 Sample Preparation Cartridges
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Product Updates
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Product Sheets (Food and Water Quality)
Product Sheets (Sample Prep)
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Safety Data Sheets
Bulk Vials
M1 Sample Prep Cartridge
RPC Kit
SARS-CoV-2 Assays (All Form Factors)
Other Components
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Help Desk
FAQs
FAQs
Franklin Thermoycler
Software
M1 Sample Preparation Cartridges
Assays
Other
Training Videos
How-To Videos
Product Updates
Product Document Library
Product Sheets (Bulk Vials)
Product Sheets (Food and Water Quality)
Product Sheets (Sample Prep)
Product Sheets (Vector-Surveillance)
User Manuals
Other
Safety Data Sheets
Bulk Vials
M1 Sample Prep Cartridge
RPC Kit
SARS-CoV-2 Assays (All Form Factors)
Other Components
FAQs
Franklin Thermoycler
How do I connect my Franklin Thermocycler and Biomeme Go app using the USB cable?
Bluetooth Connectivity: Reattach and Recover Guide
I have a question about my two3 but I cannot find any information about this product on the website. What should I do?
What fluorophores do you recommend for use with the Franklin?
Will the Franklin Thermocycler accept standard PCR tubes?
How do I maintain and decontaminate my Franklin Thermocylcer?
Can I run a melt curve on the Franklin Thermocycler?
Can a Franklin Thermocycler get through airport security?
What is the Franklin Thermocycler's warranty?
How do I ship my Franklin Thermocycler back for repair?
How often does the Franklin Thermocycler need to be charged?
BLE Connection Issues
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Software
What protections are in place for my PCR results?
How does the Biomeme system work?
How do I create a new PCR protocol?
How do I view specific thermocycler device information (e.g. MAC address)?
How do I create a new folder in the Biomeme App or Cloud?
Logging in and out of the Biomeme Go mobile app
How do I delete a protocol on Biomeme Go mobile app?
Where can I view incomplete runs in the Biomeme Go mobile app?
Do you have an API?
How do I update the Biomeme Go mobile app?
I am getting a "Compatibility Error", what does this mean and how can I resolve it?
Where can I report a bug, problem, or error?
How do I delete a run in the Biomeme Go mobile app?
I've forgotten my password; how do I reset it?
How to Transfer Multiple Run Result Files to a Computer (Windows)
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M1 Sample Preparation Cartridges
How do you recommend safely dispose of the M1 Sample Prep cartridges and reagents?
What are the volumes of the various buffers and washes in the M1 Sample Prep Cartridges?
How is your M1 Sample Prep "lab-free"?
Assays
What is the shelf-life of Biomeme master mixes?
Other
What is "real-time" PCR?
Can the system be used to detect Environmental DNA (eDNA)?
How do you use PCR to identify targets in your DNA?
Does Biomeme provide Certificate of Analysis (COAs) ?
What is Biomeme's Return Policy?
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