Customer onboarding is a vital process that helps new customers learn a company’s product. Here at Biomeme, we take the onboarding process to heart and strive to offer a top-tier customer experience. During the onboarding process, you will have access to over 20 How-To videos, a personalized video onboarding call with our customer success team, and much more. Our goal is to ensure that every new customer gets the chance to participate in each carefully designed part of the onboarding process to ensure success with our product.
We highly recommend all new customers participate in an onboarding call. We are flexible and can make almost anytime work with your schedule. Click here to schedule this call if you have not yet done so.
If none of the times on the booking page work for you, please email firstname.lastname@example.org and we will schedule a time that works best for you and your lab!