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Biomeme
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FAQs
FAQs
Frequently Asked Questions
Franklin Thermocyclers
How do I ship back my device for repair?
How often does the Franklin Thermocycler need to be charged?
How do I connect my Franklin Thermocycler and Biomeme Go app using the USB cable?
Can Franklin get through airport security?
How do I maintain and decontaminate my Franklin Thermocycler?
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M1 Sample Prep
How do you recommend safely disposing the M1 Sample Prep cartridges and reagents?
What are the volumes of the various buffers and washes in the M1 Sample Prep cartridges?
How is your M1 Sample Prep "lab-free"?
Assays
What is the shelf-life of the LyoDNA 2.0 and LyoRNA 2.0 master mixes?
How does assay design work with Biomeme?
Software
I have forgotten my password; how do I reset it?
How to set up your first run/experiment
How do I delete a run?
Where can I report a bug, problem, or error?
I am getting a "Compatibility Error", what does this mean and how can I resolve it?
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Other
How does your system work?
What is "Real-Time" PCR?
How do you use PCR to identify targets in your DNA?
Can the system be used to detect Environmental DNA (eDNA)?